1. Information We Collect

We collect information that you provide directly to us, as well as information that is collected automatically when you use our Services.

a. Information You Provide

• Name, email address, phone number
• Account credentials
• Customer, agent, or business information
• Legal, case-related, or other uploaded documents
• Communications sent through the platform

b. Payment Information

Payments are processed by our third-party provider, Stripe. Lawelty does not store full credit card or banking details. Stripe collects and processes payment information in accordance with its own privacy policy.

c. Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Usage and interaction data
• Cookies and similar technologies

Some information you provide (such as legal or case-related documents) may be considered sensitive personal information.

2. How We Use Your Information

• Provide and operate the Lawelty platform
• Process payments and manage subscriptions
• Connect you with agents or legal professionals
• Communicate about your account or services
• Improve functionality and user experience
• Detect fraud, ensure security, and enforce our Terms
• Comply with legal and regulatory obligations

3. How We Share Information

We do not sell your personal information. We may share information:

• With service providers (hosting, analytics, communications)
• With Stripe for payment processing
• With agents or legal professionals as necessary to provide services
• When required by law or legal process
• To protect the rights, safety, or security of Lawelty or its users

4. International Data Transfers

Your information may be stored or processed outside of Canada, including in the United States or other jurisdictions where our service providers operate. These jurisdictions may have different privacy laws. We take reasonable steps to ensure your information is protected through contractual and organizational safeguards.

5. Cookies and Tracking

We use cookies and similar technologies to operate the Services, analyze usage, and improve performance. You may manage cookie settings through your browser.

6. Data Retention

We retain personal information for as long as your account is active or as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Security

We implement administrative, technical, and organizational safeguards designed to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information, subject to legal limitations. You may also withdraw your consent to certain uses of your information, although this may affect our ability to provide Services.

9. Children`'s Privacy

Lawelty is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted with an updated revision date.